Business News

Ombudsman calls for action to address small business growth

The Australian Small Business and Family Enterprise Ombudsman Kate Carnell says she is deeply concerned by fresh data showing small business growth is in crisis. She urges the government to do more to break down the barriers to business expansion. “The Institute of Public Affairs’ (IPA) latest research has found …

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Shop! ANZ elects new board of directors

Shop! ANZ has inducted seven new directors to its board of 10 following a member nomination process. Joining the board for a two year term are Cecelia Ward (Category Manager, Treasury Wine Estates); Stuart Gittus (General Manager Print, Active); Ben Coady (General Manager, Bluestar Display); Martin Kennedy (Point of Purchase …

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Small business groups call for ‘critical’ workplace law reform

Employsure and the Small Business Association of Australia (SBAA) have announced a new partnership to advocate two key areas of workplace reform. Ed Mallett, founder and Managing Director of Employsure, in partnership with CEO of SBAA Anne Nalder are joining forces to propose the need for the simplification of Australia’s …

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Sliding doors – stop intruders with new protection system

Suitable for entrances with high security demands, ASSA ABLOY Entrance Systems’s Intrusion Protection System is set to take security to the next level. The multilevel Intrusion Protection System is said to provide multiple level security across all door access points – the top of the door, the middle edges and …

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Food and grocery manufacturers embrace lower gas prices

The Australian Food and Grocery Council (AFGC) has welcomed government’s announcement that it will introduce a range of measures aimed at reducing gas prices following discussions with Centre Alliance. AFGC CEO Tanya Barden says the significant price hikes over the past five years have damaged the competitiveness of food and …

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Online shopping for Woolworths Group set to take off

Woolworths Group and US-based eGrocery Takeoff Technologies will implement automated micro fulfillment capabilities at three sites to help meet customers’ growing demand for shopping online. The implementation of Takeoff’s automated solution will begin within the next 12 months. Woolworths Group will then evaluate the suitability of the technology for further …

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Aussie retailers are missing out on $71bn in abandoned sales

Negative shopping experiences are costing the Australian retail sector $71 billion in abandoned sales each year, according to new research. The Adyen-commissioned research from 451 Research surveyed more than 1,200 APAC consumers and 600 B2C retailers to uncover what shoppers really feel about their shopping experiences and the impact it …

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Ombudsman backs extension of unfair contract terms to insurance

The Australian Small Business and Family Enterprise Ombudsman Kate Carnell has welcomed draft legislation that extends the unfair contract term regime to insurance contracts. “Removing the current exemption for insurance contracts from the unfair contract term regime as recommended by Commissioner Hayne, is a logical step,” Ms Carnell said. Room …

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Customer experience drives digital transformation

Developing a successful customer experience strategy is only achievable when organisations realise the interconnectedness of people, processes, and technology, according to Empired. In fact, technology is proving the differentiating factor in many organisations’ ability to deliver a successful customer experience, says the IT services provider. It warns though that implementing …

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