Business News

IRexchange announces senior appointments

IRexchange, the Australian start-up that enables independent retailers and suppliers to deal and trade directly with one another, is appointing several new non-executive board members and executives. The appointments include Andrew Clark, who will lead the business as CEO FMCG, and Corey Montry as Chief Financial Officer. Mr Clark has …

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SmartCarts closer to trial

Shoppers around the world are one step closer to experiencing artificial intelligence (AI) in action when they fill up their supermarket carts following a private investor’s buy in to a leading AI startup in the southern hemisphere. IMAGR, an AI company from New Zealand, has secured Sage Technologies Ltd as …

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Grocery retailers close the gap between digital experience and customer expectation

Grocery retailers have significantly improved the digital experience they provide over the past 12 months, with the industry emerging as the top performer across the eight industries surveyed in SAP Australia’s 2017 Australian Digital Experience Report. The report, based on input from more than 4,000 shoppers in Australia who rated …

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New tools help young workers to stand up for their rights

The Fair Work Ombudsman and the Foundation for Young Australians have partnered to release new resources to help young workers do deal with workplace concerns. Six new videos available on the Fair Work Ombudsman’s YouTube channel address issues commonly experienced by young workers and give tips for dealing with workplace …

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Shoppers vote with their feet over card restrictions

Australian businesses could be losing up to 56 per cent of customers due to minimum spends or not accepting card as a payment method. A study commissioned by Mastercard revealed that four in five Australians agreed that they resent restrictions such as minimum spends and charges when making payments by …

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Woolworths connects with own-brand suppliers

Own-brand grocery specialist Solutions for Retail Brands (S4RB) has partnered with Woolworths on a new system to help the retailer connect with suppliers. Powered by supplierENGAGE, the Woolworths FoodCo Supplier Portal allows producers to ask questions, access documents and stay up to date with company news and policies. The Woolworths …

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Foodland leads supermarket satisfaction

New research from Roy Morgan shows that customer satisfaction with Foodland in August 2017 was 94.4 per cent, making it the top performer among the big-five supermarkets. Foodland was also one of only two supermarkets to increase satisfaction over the last year, with an increase of 0.6 percentage points. The …

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Retail industry’s most in demand skills

Expert360 has identified the top three most in demand skills within the retail industry. Expert360, an online platform that connects businesses with a global network of independent consultants, analysed more than 500 project postings since January 1 from Australian corporates with more than $500 million in annual revenue, and results …

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