Business News

Cautious welcome for more choice on tap and go

The Australian Retailers Association (ARA) has welcomed greater choice for retailers on tap and go payments, but urges more action. The ARA says it’s “pleased” that ANZ and Westpac have decided to give retailers a choice on how tap and go debit-card transactions are processed. But although it’s a “step …

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Nielsen set to launch marketing cloud in Australia

Global measurement company Nielsen will hold Australian launch events for its marketing cloud on April 11 and 16. The Sydney launch will take place on April 11 and the Melbourne launch on April 16. According to the company, the Nielsen Marketing Cloud offers “a data management platform with rich, proprietary …

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Ombudsman welcomes telecoms dispute team for SMEs

Ombudsman Kate Carnell has welcomed the Telecommunications Industry Ombudsman’s (TIO) announcement that it will form a Small Business Team. “From April 1, 2019, small businesses who are in dispute with their telephone, mobile or internet services provider will have a specific team to contact,” she said. She also highlighted the …

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Finders keepers: retaining employees and lowering costs

Retaining employees saves time, effort and money. A good employee experience or engagement program are crucial. Steve Bennetts is Senior Principal Consultant, Employee Experience, at software and management company Qualtrics. He said: “The cost of employee turnover can be massive. “Some estimates put it at up to 200 per cent …

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Ombudsman urges support for SME export opportunities

Ombudsman Kate Carnell has welcomed a report on small and medium enterprises and their access to free trade agreements. The recent Joint Standing Committee report looked at how SMEs could participate in FTAs. Ms Carnell threw her weight behind its key recommendations and urged “bi-partisan support” for the sake of …

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Nielsen launches virtual reality ‘SmartStore’ in Australia

Nielsen has launched an immersive 3D SmartStore that it says will help clients make “faster, smarter, shopper-centric decisions”. The company launched SmartStore last week at invitation-only events in Sydney and Melbourne. It says that more than 200 of its clients across the retail, FMCG, finance and media-agency sectors experienced the …

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Coles links up with Optus for high-speed network

Coles has signed a multi-year partnership with Optus Business for digital network and telecommunications services, the companies have announced. According to a statement, Coles’ new network will “deliver a range of benefits to improve the shopping experience and help make life easier for our customers and team members”. The supermarket …

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Calling all start-ups – get lift off at the Anuga Trade Fair

Are you a young company offering products for the food and beverage sector? Then the Anuga Trade Fair could be the place for you. This is your chance to present your products at what the organisers call “the world’s largest and leading trade fair for food distributors, retailers and HoReCA”. …

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