Business News

Daifuku develops storage solution for Arnott’s

Daifuku BCS has been awarded a contract to develop a high capacity storage solution for Arnott’s. The storage will form part of Arnott’s existing manufacturing site in Huntington NSW. Project objectives Currently the majority of Arnott’s finished goods are held off-site, with the project set to not only increase Arnott’s …

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Xero: late payments to small businesses costly

A new report from Xero, the global small business platform, has revealed that half of all trade credit invoices are paid late and the value of outstanding, late payments to Australian small businesses is $115 billion annually. “Late payments are the scourge of small business. [This report] gives us a …

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Silverbean opens in Sydney

Silverbean

Silverbean, one of the largest independent European partnership marketing agencies, has now opened its first international office in Sydney. For over 17 years Silverbean has assisted brands achieve growth across Europe and globally from its headquarters in Newcastle, England. According to Annabel Gray, Associate Director of Silverbean in Australia, the …

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Flybuys top-ranked Australian loyalty program

The annual Australian customer loyalty program research study, For Love or Money, has revealed that flybuys has continued its run as Australia’s top-ranked loyalty program – six times running. The report stated that more flybuys members rated flybuys as ‘doing a very good job’ than members of any other loyalty …

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Complaint claim justice for small business

The Australian Small Business and Family Enterprise Ombudsman, Kate Carnell has encouraged small businesses impacted by financial misconduct as far back as January 1, 2008, to lodge a complaint with the Australian Financial Complaints Authority (AFCA). It has been said that previously the AFCA has only taken back complaints going …

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CEBIT Australia: 100 industry leaders help shape new-look event

CEBIT Australia launched the first section of its 2019 program. The focus of the program – key digital transformation issues that businesses are facing as they seek to innovate and grow. What’s said to be Asia-Pacific’s largest business technology conference and exhibition, the event will be held October 29-31 at …

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Woolworths partners with Spoon Guru

Woolworths has formed a partnership with UK-based food tech start-up Spoon Guru. The start-up’s artificial intelligence (AI) patented software enables online retailers to assist consumers navigate foods available according to their preferences, health objectives and lifestyle choices via machine learning, nutritional and labelling information. International partners  In addition to Woolworths, …

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Transform the customer experience in six steps

Customer expectations of service and experience are getting higher all the time. How can businesses keep up? Organisations are beginning to understand the crucial importance of delivering exceptional customer experiences, says the company. So they need to understand how the business can transform the customer experience in a realistic, measurable …

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