Business News

Online shopping for Woolworths Group set to take off

Woolworths Group and US-based eGrocery Takeoff Technologies will implement automated micro fulfillment capabilities at three sites to help meet customers’ growing demand for shopping online. The implementation of Takeoff’s automated solution will begin within the next 12 months. Woolworths Group will then evaluate the suitability of the technology for further …

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Aussie retailers are missing out on $71bn in abandoned sales

Negative shopping experiences are costing the Australian retail sector $71 billion in abandoned sales each year, according to new research. The Adyen-commissioned research from 451 Research surveyed more than 1,200 APAC consumers and 600 B2C retailers to uncover what shoppers really feel about their shopping experiences and the impact it …

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Ombudsman backs extension of unfair contract terms to insurance

The Australian Small Business and Family Enterprise Ombudsman Kate Carnell has welcomed draft legislation that extends the unfair contract term regime to insurance contracts. “Removing the current exemption for insurance contracts from the unfair contract term regime as recommended by Commissioner Hayne, is a logical step,” Ms Carnell said. Room …

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Customer experience drives digital transformation

Developing a successful customer experience strategy is only achievable when organisations realise the interconnectedness of people, processes, and technology, according to Empired. In fact, technology is proving the differentiating factor in many organisations’ ability to deliver a successful customer experience, says the IT services provider. It warns though that implementing …

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AFI Branding becomes sustainably fashionable

Australian fabric signage solutions company, AFI Branding is said to be launching a sustainability initiative – ‘be sustainable’ – in partnership with BlockTexx. Set to launch on August 1, 2019, the sustainability initiative – whereby all fabric printed by AFI Branding will be able to be directly returned for recycling …

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Don’t use ‘time poor’ as a barrier to leading

Q: What do you see as a key barrier that could hold someone back from being the best leader? A: There are many barriers that can stifle your leadership and being what I call a limitless leader – where you grow yourself, team and the business to accelerate mindset, collaboration …

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CEBIT Australia 2019 line-up announced

The 2019 line-up for CEBIT Australia will showcase some of the nation’s most influential leaders in technology, finance and innovation this October. To be held at Sydney’s International Convention Centre, the annual B2B technology exhibition and conference will feature over 200 expert speakers. They will deliver keynote presentations, panel discussions, …

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Coles to roll out new technology with Accenture

Coles has signed a long-term agreement with global digital and technology services provider Accenture. According to the supermarket chain, this agreement will support the roll out of new technology that will help Coles deliver cumulative cost savings of $1 billion over four years. The agreement follows Coles’ recent announcement of …

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Woolworths launches media business, Cartology

Cartology, Woolworths Group’s new retail media business, has unveiled a number of new initiatives that will ensure customers are better connected to the brands they love. “We are excited to officially launch Cartology today to our partners and be in a position to further innovate retail media in Australia to …

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