In the battle for the modern grocery shopper, Woolworths edges out Coles, but watch out for Aldi. The findings are from the inaugural Australian Grocer Retailer Preference Index (RPI) released by customer data science platform Dunnhumby. The report was modelled after a series of studies that Dunnhumby conducted in the …
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The Shop, Distribution and Allied Employees Association (SDA) recently held the second roundtable tackling the customer abuse epidemic in retail and fast food outlets. “Any type of abuse on the job is completely unacceptable, and when you have 85 per cent of retail staff reporting they have been subjected to …
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The Fight Food Waste Cooperative Research Centre (CRC) has partnered with Woolworths and Food Innovation Australia Limited (FIAL) to bring UK’s Mark Barthel to Australia. An expert in international sustainable food systems, Mr Barthel’s primary aim will be to develop a solution to the $20 billion food waste problem in …
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Tesco is implementing operational changes to the way it runs its Metro stores in the UK. According to the retailer, they will simplify and reduce processes and administrative tasks across all 153 Tesco Metro stores. Tesco says these changes will allow them to serve shoppers better and to run the …
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The Australian Small Business and Family Enterprise Ombudsman has reported that the Small Business Fair Dismissal Code in its current form, is not working in the way it was originally intended. This view is backed by Fair Work Commission unfair dismissal statistics and the National Retail Association (NRA). Ombudsman Kate …
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A subtle accessory that indicates a customer has an ‘invisible condition’ and may need a little help is growing in popularity. The sunflower lanyard program was first trialled in Gatwick Airport in the UK in 2016 and has since been introduced to other airports, train stations and retailers such as …
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Woolworths has partnered with Share the Dignity for the ‘August Dignity Drive.’ For the first time, Woolworths supermarkets across the country will be collection points for all sanitary product donations. “I applaud Woolworths for taking leadership in addressing this ‘taboo’ subject and helping the Share the Dignity team in driving …
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A shopping centre in Victoria is helping to break down the barriers experienced by those who are blind or visually impaired. Making mobility safer and easier for all, Barkly Square Shopping Centre has recently introduced new technology system, BindiMaps. Using Bluetooth beacons that have been installed throughout Barkly Square, the …
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Woolworths and Vaughan Constructions have begun building Victoria’s new Melbourne Fresh Distribution Centre (MFDC) located in Truganina. The centre will be a state-of-the-art facility that stores and delivers fresh produce and chilled products to hundreds of supermarkets and is expected to open in 2020. For the community The MFDC will …
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Data from Innova Market Insights reveals nutrition is becoming increasingly personalised with food innovators seeking news ways to tackle the ever-growing demands of the modern consumer. This exciting time within the food space also presents a set of challenges for the industry and for NPD. “Today’s consumers are more engaged …
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