News

Costco and Kmart battle for 2017 customer-satisfaction award

Costco and Kmart were locked in a tight battle for the 2017 Annual Roy Morgan Discount Department Store Customer Satisfaction Award, with Costco announced the winner this week. Both stores improved their customer satisfaction over the past year. However, Costco’s monthly victory in November 2017, with a customer-satisfaction rating of …

Read More »

Coles donates truckload of fresh produce to SecondBite in WA

Coles has donated an entire truckload of fresh produce to SecondBite in Western Australia after flooding prevented the load being delivered to the Broome and Kununurra stores. The donation included 300kg of bananas, 240 punnets of strawberries, 85kg of truss tomatoes, 80kg of nectarines and 90 iceberg lettuces. Other produce …

Read More »

New Zealand retailer to trial AI shopping solution

A Four Square store in Auckland will trial SmartCart, a computer-vision technology retrofitted to shopping baskets and carts that recognises products as soon as they are placed inside – eliminating the need for barcode scanning, checkouts and queuing. Behind the technology is New Zealand-based artificial-intelligence (AI) company IMAGR, which announced …

Read More »

Supermarket mags maintain top spot

Coles Magazine and Woolworth’s Fresh are Australia’s most widely read magazines, increasing their readership by 11.3 per cent and 13.1 per cent respectively in the year to December 2017, according to the latest Roy Morgan Australian Magazine Readership report. The report says Coles Magazine reached 4,152,000 readers last year, slightly ahead of Fresh with …

Read More »

McLaren Vale Foodland IGA wins international award

South Australia’s McLaren Vale Foodland IGA was awarded the coveted title of Australian International Retailer of the Year at the 2018 IGA Global Rally over the weekend. The award is the latest in a strong of wins for the supermarket, which is owned and operated by the Romeo Retail Group. …

Read More »

New app feature unlocks more rewards with Flybuys

Unlockd, an app that lets users view targeted ads in exchange for points, has launched a new feature to offer greater rewards. The ‘Earn Wall’ feature within Unlockd allows members to collect bonus points each month by completing short tasks, like answering surveys or watching video, delivering up to four …

Read More »

Christmas sales match predictions

Australians spent a record $47.5 billion during the 2017 Christmas period, according to the December 2017 retail-sales data released by the Australian Bureau of Statistics (ABS). The figures closely align with the pre-Christmas forecasts made by peak retail industry body the National Retail Association (NRA), which predicted $48 billion in …

Read More »

Yifan Asian Emporium opens new store at Surfers Paradise

The well-stocked grocer at Chevron Renaissance Shopping Centre ranges popular Asian grocery items and hard-to-find delicacies and is said to be the first of its kind available to shoppers in the area. Yifan (pronounced ‘E-Fin’) Asian Emporium is owned by Maggie Huang, who says she is excited to fill a …

Read More »

Woolworths unveils the next generation of supermarket

The renewed Woolworths Marrickville Metro in Sydney’s inner west represents the largest individual investment by Woolworths in a store renewal since the program began in late 2015. Fresh and convenience are the focus of the store. With an expanded fresh-food offering, customers can pick their own living lettuce from a …

Read More »