News

Retail turnover relatively unchanged in September

Australian retailers have now experienced three consecutive months of zero or negative growth, highlighting the very challenging environment they currently face. Australian retail turnover was unchanged (zero per cent) in September 2017, seasonally adjusted, according to the latest Australian Bureau of Statistics (ABS) retail trade figures. This follows a fall …

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Australians choosing larger companies over smaller independents

Just 29 per cent of consumers claim to have increased their shopping frequency with small businesses in the past year, compared with 37 per cent in 2016, according to a report from American Express. The ‘Economy of Shopping Small: Keeping it in the Community’ report reveals Australians now spend around …

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Retail growth to level out in coming months

The October 2017 edition of the quarterly AFGC CHEP Retail Index has signalled continued retail turnover growth in Australia, but with a levelling out over the coming months of 2017, following the pickup in spending growth experienced in the first half of the year. The Index is based on transactional …

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Woolworths’ customer focus driving comparable-sales growth

Woolworths recorded new highs in voice-of-the-customer (VOC) scores in the September quarter and maintained growth in customer transactions, driving comparable-sales growth of its Australian food division for the quarter despite a material increase in deflation driven by fruit and vegetables. Sales in the food division increased by 4.7 per cent …

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It’s time for the grocery industry to seize the moment

Global grocery retailing is undergoing a period of momentous change, according to IGD Chief Executive Joanne Denney-Finch, giving the industry an unprecedented opportunity to deliver an inspirational, exciting future for shoppers. Speaking to delegates at the Asia-Pacific Retailers Convention & Exhibition in Kuala Lumpur, Malaysia, Ms Denney-Finch said there’s a …

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Wesfarmers says first-quarter retail sales were ‘generally pleasing’

Coles’ headline food and liquor sales for the quarter increased by 1.5 per cent to $7,968 million, as the business continued to invest across all elements of the customer offer. The company says sales growth was achieved despite significant fresh-produce deflation during the period, and the business continued to see …

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Grocery shoppers seek authentic brands

One in three Australian consumers would consider choosing an authentic brand in key grocery categories, recent Nielsen research has shown. Authentic Italian grocery brands, in particular, present a big dollar opportunity for marketers and retailers. According to Nielsen Homescan Insights, more than two thirds of Australian households bought authentic Italian …

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Woolworths helps NSW seniors save

NSW Seniors Card holders are set to save on their weekly shop in-store and online with the launch of an exclusive partnership agreement between Woolworths and the NSW government. In a first for a retailer, Woolworths will give eligible NSW Seniors Card holders savings on Woolworths eGift cards and midweek …

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