Tag Archives: research

Aussie retailers are missing out on $71bn in abandoned sales

Negative shopping experiences are costing the Australian retail sector $71 billion in abandoned sales each year, according to new research. The Adyen-commissioned research from 451 Research surveyed more than 1,200 APAC consumers and 600 B2C retailers to uncover what shoppers really feel about their shopping experiences and the impact it …

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A digital revolution

A new report from research organisation IGD (in association with The Consumer Goods Forum), reveals digital technologies are revolutionising the way the food and consumer goods industry operates, with online sales forecast to grow 163 per cent by 2023. According to the report, major grocery ecommerce markets will continue to …

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How far is retail technology driving sales? 

The Australian Retailers Association (ARA), in collaboration with Australian technology company Pronto Software have released a white paper based on a survey of technology uptake and priorities among the country’s retailers. ‘The State of Australian Retail Technology 2019’ included responses from representatives of 172 retailers. Seventy-five per cent of the …

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Sugary drinks linked to premature death

Drinking sugary drinks, or sugar-sweetened beverages (SSB), heightens the risk of premature death, according to new research from Harvard University. According to the study, led by the Harvard T.H. Chan School of Public Health, the main cause of this premature death is from cardiovascular disease (CVD). To a lesser extent, …

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Use ‘sensory marketing’ to lure shoppers, says new research

Consumers want an ‘experience’ and will choose bricks and mortar over online shopping if they can, says new research. The key is to use ‘sensory marketing’. Prevailing opinion says shoppers are overwhelmingly moving to online. But a new study by Walnut Unlimited for Mood Media, ‘Elevating the Customer Experience: The …

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Western Sydney a food and grocery ‘powerhouse’

Western Sydney has become a “food and grocery manufacturing powerhouse”, according to the Australian Food and Grocery Council (AFGC). The AFGC says the region generates $17 billion in output per year and employs 24,400 workers. The research revealed that Parramatta is the food and grocery manufacturing capital of Sydney, employing …

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Female SME leaders cope better with stress

Female SME leaders are better at handling stress than their male counterparts, says research from merchant services provider Paymentsense. According to the findings, 45 per cent of the UK male respondents said stress affected their clear thinking at least five times a day. This figure compared with just 17 per …

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Shock poll: only 1 in 3 have tried a ‘Tim Tam Slam’

New data from Arnott’s reveal that 90 per cent of Australians surveyed eat Tim Tams. Yet relatively few know about the “Tim Tam Slam”. Shock findings According to Arnott’s, 4.1 million Aussies “confess” to indulging in this biscuit on a weekly basis. But the research also indicates that only half …

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Report reveals impact of NBN on small businesses

Small businesses in mature national-broadband-network (NBN) regions grew employment by one-third more than businesses in non-NBN regions in 2017. They also increased revenue by almost two-thirds more. So says a new report, ‘From little things big things grow’, from Xero Small Business Insights and AlphaBeta. The report’s overall message is …

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‘Experience-driven’ companies do better, says new research

New research has found that brands that invest in “experience transformation” across people, processes and technology achieve “superior” business performance, says Adobe. Adobe commissioned the research from Forrester Consulting. The study is entitled ‘The Business Impact of Investing in Customer Experience – A Spotlight On Asia Pacific’. It concluded that …

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