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                  CONTENTS Contents NEWS 10 Coles Local arrives in Sydney. 12 Coles and flybuys aim high with flypay. 13 Woolworths extends dairy levy. 14 Shop online with IGA Shop service. 15 Supermarkets among most trusted brands. 16 PepsiCo appoints new APAC CEO. INDUSTRY INSIGHT 17 Spreading the love for local, Drakes Supermarkets. 18 Shopper views captured at disruption peak, IRI. 21 Connecting with customers on emotion, Lucidworks. 24 Responding to the COVID-19 pandemic, IGD. WHAT’S NEW 28 Freshly picked launches from Vittoria, Violet Crumble and Tic Tac. MARKETING NEWS 30 New brand activity from Produce Marketing Australia, KitKat and Mater Nappies. FEATURES AND CATEGORY REVIEWS 31 Rising organic market gets pandemic push. 37 A season for soup. 44 Frozen food: keeping frozen in motion. BUSINESS 46 Supply Chain & Logistics: flowing it all away. 51 How to protect your bottom line in tough times, Saguity. 52 How the pandemic pivot could save your business, Gladwin Legal. 53 COVID-19: code of conduct for retail tenants, Bird & Bird. 54 Business What’s New. 2 RETAIL WORLD JUN, 2020 


































































































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