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Contents NEWS 5 Supermarkets to prolong Covid response cooperation. 5 Woolworths invests in PFD food services. 6 ALDI again named Australia’s favourite supermarket. 7 Woolworths appoints medical chief to lead Covid response. 8 Coles celebrates 10 years of ‘down down’. 9 Coles appoints Editor of coles&co platform. 10 ALDI plans all-renewable electricity move. 11 Mintel’s ‘quick way’ to understand and compare global consumers. 12 Aussie businesses note cashless growth spurt. 13 Consumers back in-store tracking, but security a concern. EXCLUSIVE INTERVIEW 14 SPAR Australia Managing Director Lou Jardin. STORE PROFILE 16 SPAR Chandler: convenience and value way to go. INDUSTRY INSIGHT 17 Opportunities that make a big difference, ALDI. 18 The new FMCG environment: some big questions, IGD. 19 A bright future for pet food, IRI. 20 Where to from here for food and beverage sales? Food South Australia. MARKETING NEWS 21 The latest brand activity from Seafood Industry Australia and My Medical Supply. WHAT’S NEW 22 New products land on the shelves from Lilydale, v2food, My Medical Supply, Violet Crumble, McCain, The Rocky Road House, Bonne Maman, The Natural Confectionery Co. FEATURES AND CATEGORY REVIEWS 24 The meat goes on: adapting to change. 37 Fine Food: the finest of offerings. 43 Be a ‘Bud’ organic producer. 49 Pantry trends reflect the new normal. BUSINESS 57 Sales & Marketing: a priceless opportunity. 64 Same consumers, consuming differently, Marketing Focus. 65 Lessons in lockdown: what should Victoria’s retailers be doing? Vend. 66 Covid contact tracing: risks and requirements, Gladwin Legal. 67 Australian spam regulator bares its teeth, Bird & Bird. 68 Centralised or decentralised DC? eStore Logistics. CONTENTS SEP, 2020 RETAIL WORLD 1