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Contents NEWS 6 ALDI outlines plastic and packaging plans. 7 Woolworths opens new eStore concept in Melbourne. 8 Coles campaign backs Aussie values. 9 Coles sources cleaner electricity in Queensland. 10 Cartology launches digital screen network at Dan Murphy’s. 11 Sustainability focus in drinks industry post-Covid blueprint. 12 Worker shortage to cripple fruit and veg industries. 13 Mental health course for small business advisers. 14 New Safety and Wellbeing head for Frucor Suntory. 15 Aussies turn to BNPL in the pandemic’s wake. STORE PROFILE 16 ALDI making its mark in South Australia. 17 Appeal mounts for SUPA IGA Mount Cotton range. EXCLUSIVE INTERVIEW 18 Romeo Retail Group Director Joseph Romeo. INDUSTRY INSIGHT 20 Build a successful digital strategy in challenging times, Shop You. 21 Tracking shopper mindsets to shape retail plans, Shopper Intelligence. 22 Reading between the shopping lines of Covid times, McGrathNicol Advisory. EVENT 24 Foodservice Australia returns to Melbourne. MARKETING NEWS 29 The latest brand activity from v2food and Cadbury. WHAT’S NEW 30 New products land on the shelves from Arthur Brunt Quality Grocer, Bulla Dairy Foods, Lakanto, Doctor V, J.C.’s Quality Foods, Cadbury, Robern Menz and Bickford’s, and Chemcorp International. FEATURES AND CATEGORY REVIEWS 32 The Best of Byron Bay: doing business the Byron way. 36 Healthy Living: sustaining that better-for-you offering. 47 Cheese: what a friend we have in cheese. 53 Deli & Smallgoods: home focus brings big rise for smallgoods. BUSINESS 57 Supply Chain & Logistics: a trace of common sense. 62 Protecting intellectual property during Covid-19, Gladwin Legal. 63 Everyone deserves a discount, but advertiser beware, Bird & Bird. 64 Four ways data has changed retail marketing, Strikeforce. 66 Achieve more via marketing and supply chain collaboration, Active International. 68 Seize the seasonal opportunity, BigCommerce. 70 Focusing attention on the next normal, ShopAbility. 72 The POP pivot, Shop! ANZ. 74 No cash, card only: Covid-19 changes the way we pay, Quest Payments. 75 Embracing omnichannel: savvy strategies to empower a business, Vend. 76 Data can deliver your dreams, Action Coach. CONTENTS OCT, 2020 RETAIL WORLD 1