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WOOWORTHS OPENS NEW ESTORE CONCEPT IN MELBOURNE Woolworths has started picking the first online orders for Melbourne customers from its newly built ecom floor located at the back of its existing Carrum Downs supermarket. The 2,400sqm space uses “state-of-the-art technology” to sort and move products from automated storage units directly to team members hand picking customer orders. These units are said to be able to hold up to 10,000 of the most in-demand grocery products, while fresh fruit and vegetables and meat will continue to be picked from the shopfloor. Woolworths says it has appointed around 50 new online team members to help fulfil orders from the Carrum Downs eStore to date, with 100 more expected to come onboard as the site ramps up to full capacity in the months ahead. The automation, according to Woolworths, dramatically improves the speed, efficiency, and accuracy of the picking process, allowing thousands of online orders to be delivered to customers in south-east Melbourne suburbs each week, including on a same day basis. Woolworths Group CEO Brad Banducci says the continued growth in online grocery gives the business an opportunity to reimagine what the future of its stores will look like. “As customer expectations continue to rise, we’re investing in new technology to keep pace with the growth and focusing on building an ever more convenient online offer,” he said. “The micro-fulfillment technology in this eStore is a potential game-changer. It will help us deliver unparalleled speed and accuracy in the online picking process while keeping us close to our customers for faster and more flexible deliveries to the home. “This speed and proximity is key to boosting the availability of the same day deliveries more and more of our customers want given their busy lives. “Importantly, the eStore layout also helps reduce congestion in the aisles for our in-store customers, as our personal shoppers pick most items in the back of house.” NEWS ONE MUSIC. ONE LICENCE. OneMusic Australia controls the rights to use the vast majority of all commercially-released music from around the world. So if your store is using music, there’s a pretty good chance that music is ours. Show your store respects and supports our cultural creators - those amazing songwriters and recording artists - and read about OneMusic licences online. Our e-commerce website allows your admin team to sign in, transact online and review all your music use details in one place, at any time. Curious about music copyright and the law? Have a read through the Copyright Act (1968). hello@onemusic.com.au onemusic.com.au 1300 162 162 OCT, 2020 RETAIL WORLD 7 s n i g g i H y M i s s