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CONTENTS Contents NEWS 8 Coles launches ‘Together to Zero’ strategy. 8 SA families star in Foodland campaign. 10 ‘Locals Matter’ targets shopper needs. 10 Retail brightness, but challenges remain. STORE PROFILE 12 Romeo’s opens new upmarket food hall. EXCLUSIVE INTERVIEW 14 White’s locavore showcases artisanal produce. EVENT 16 Shop! Awards 2020 a nod to ingenuity, Shop! ANZ. 20 A show of quality over quantity. INDUSTRY INSIGHT WHAT’S NEW 32 New products land on the shelves from Orgran, Fry’s Family Foods, Quality Food World, Completely Fresh Foods, Red Rock Deli, and Smith’s. FEATURES AND CATEGORY REVIEWS 34 Natural & Organic: essential ingredients for healthy growth. 42 Rising tastes for bread and bakery. 47 Confectionery: sustainability drive is not just sweet talk. 54 Health & Beauty: stress-head nation shores up VMS growth. BUSINESS 60 Packaging & Design: welcome to the space race. 64 A shareholders’ agreement can save thousands, Gladwin Legal. 65 Dealing with workplace aggression, Bird & Bird. 66 Strikeforce celebrates 95 years of history. 24 Plastic pollution in 2021, IRI. 25 Fashion the new frontier for China’s F&B brands, Mintel. 26 Pandemic puts wind in global grocery retail sales, IGD. MARKETING NEWS 31 The latest brand activity from Vegemite and John West. 2 RETAIL WORLD APR, 2021