Tag Archives: ACCC

Customer loyalty schemes a cause of concern

Customer loyalty schemes, including frequent flyer, supermarket and credit card operators, must ensure they are not misleading consumers according to an ACCC draft report. The ACCC’s Customer Loyalty Schemes draft report raises concerns about the opaque terms and conditions of loyalty schemes preventing consumers from making informed choices that align with their …

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ACCC focuses on unfair contract terms for small businesses

The ACCC says unfair contract terms are a “key focus” in its latest ‘Small Business in Focus’ report. The twice-yearly report provides an update on key developments in the small business, franchising, and agriculture sectors. It also reports on the ACCC’s continued actions to protect small businesses against terms in a …

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Safe haven for collective negotiation on the cards

The Australian Competition and Consumer Commission is proposing to implement a class exemption that would allow franchisees and fuel retailers to collectively negotiate with their franchisor or fuel wholesalers. The ACCC is trying to gain support for this exemption that would also enable small businesses to collectively negotiate with their …

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ACCC accepts Coles fuel discount variation

The ACCC has accepted a variation to an undertaking provided by Coles in 2013 relating to its shopper docket fuel discount offers. According to the ACCC, the variation to the undertaking will allow Coles to fund shopper docket discounts from outside of Coles Express, as Coles Express will no longer …

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Ombudsman lauds Labor stance on unfair contracts

Ombudsman Kate Carnell has welcomed the Labor party’s commitment to three key changes to legislation on unfair contract terms. Australian Small Business and Family Enterprise Ombudsman (ASBFEO) Ms Carnell described Labor’s announced changes to unfair contract terms as “in line with our submission to the review currently being undertaken by …

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ACCC rejects ‘hipster anti-trust’ movement

ACCC Chair Rod Sims has rejected calls to expand competition law in light of what he called the “hipster anti-trust” movement. He made the comments during a keynote address to the RBB Economics Annual Conference in Sydney last week. ‘Inadvisable and counterproductive’ Mr Sims said some commentators were calling into …

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Beware celebrity-endorsement scams, says ACCC

People are increasingly falling for celebrity endorsements scams, says the Australian Competition & Consumer Commission (ACCC), and suffering record losses. Reports to Scamwatch are up 400 per cent and losses have spiked to a shocking $142,000 so far this year. These figures come soon after Australians were found to have …

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Don’t mislead dairy farmers, says ACCC

The Australian Competition and Consumer Commission (ACCC) has warned dairy processors not to mislead dairy farmers over milk prices. This follows reports of processors blaming their private-label milk contracts with supermarkets for the low prices offered to farmers. The ACCC’s ‘Dairy Inquiry’ found that almost all contracts for the supply …

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Heinz could face $10m fine for ‘misleading’ consumers

Heinz could face a $10 million fine for misleading consumers over the nutritional status of a product marketed at toddlers. The Australian Competition and Consumer Commission (ACCC) has requested the near-maximum fine as a deterrent to the food industry. The furore centres on the Heinz product, Shredz. They were a …

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ACCC to check country-of-origin food labelling

From July 1, the Australian Competition and Consumer Commission (ACCC) will start checking compliance with the Country of Origin Food Labelling Information Standard. The ACCC will carry out checks on 10,000 food products to ensure businesses are displaying the new labels correctly. All businesses, including manufacturers, processors and importers that …

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