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Customer experience
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Business Insights
Aussies report bad customer service one-tenth of the time
Nicholas Rider
-
February 12, 2024
Business Insights
Consumers are after ‘human-like’ experiences
Nicholas Rider
-
June 29, 2023
Business Insights
Retailers face higher barrier to sale amidst soaring cost-of-living pressures
Retail World Editor
-
June 29, 2023
Business Insights
Marketers implementing AI as consumer expectations rise
Nicholas Rider
-
June 26, 2023
Business Insights
Poor customer experiences hurt the bottom line
Retail World Editor
-
April 21, 2023
Industry News
Data crucial to capture shopper’s wallets post-Covid
Retail World Editor
-
July 5, 2022
Events
Industry leaders headline Online Retailer Conference & Expo
Lorna Gloria
-
July 5, 2022
News
Companies losing money to dissatisfaction
Hailey Settineri
-
December 9, 2021
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