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Customer experience
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Business Insights
Retailers face higher barrier to sale amidst soaring cost-of-living pressures
Retail World Editor
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June 29, 2023
Business Insights
Marketers implementing AI as consumer expectations rise
Nicholas Rider
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June 26, 2023
Business Insights
Poor customer experiences hurt the bottom line
Retail World Editor
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April 21, 2023
Industry News
Data crucial to capture shopper’s wallets post-Covid
Retail World Editor
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July 5, 2022
Events
Industry leaders headline Online Retailer Conference & Expo
Lorna Gloria
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July 5, 2022
News
Companies losing money to dissatisfaction
Hailey Settineri
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December 9, 2021
News
Retailers falling short on personalisation
Hailey Settineri
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November 11, 2021
Market Research
Shoppers drop loyalty for value
Emily Devon
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March 19, 2021
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