Tag Archives: dunnhumby

Retailers struggle to monetise data and drive experience

Eighty-five per cent of global grocery retailers lack the capabilities, technology, people and processes to use insights to monetise their data and drive customer experience, says a new study commissioned by dunnhumby. Despite the apparent barriers, the Forrester Consulting-conducted study, The Future of Retail Revenues Must Be Data Led, finds …

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Results are in for customer favourites

In the battle for the modern grocery shopper, Woolworths edges out Coles, but watch out for Aldi. The findings are from the inaugural Australian Grocer Retailer Preference Index (RPI) released by customer data science platform Dunnhumby. The report was modelled after a series of studies that Dunnhumby conducted in the …

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