Tag Archives: ombudsman

Follow through on SME commitments, urges Ombudsman

Ombudsman Kate Carnell says the returned coalition government must make good on its pre-election commitments to small businesses. She called its focus on small and medium-sized enterprises (SMEs) a “major factor” in its surprise election win. But she added that she now expects the coalition to act on its campaign …

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ATO jumping gun on early debt recovery – Ombudsman

The ATO is issuing garnishee notices while tax disputes are still before the Administrative Appeals Tribunal, says a new report. The report on early debt recovery action by the Australian Taxation Office (ATO) comes from the Australian Small Business and Family Enterprise Ombudsman (ASBFEO). ‘Severe’ impact In response, Ombudsman Kate …

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Ombudsman welcomes telecoms dispute team for SMEs

Ombudsman Kate Carnell has welcomed the Telecommunications Industry Ombudsman’s (TIO) announcement that it will form a Small Business Team. “From April 1, 2019, small businesses who are in dispute with their telephone, mobile or internet services provider will have a specific team to contact,” she said. She also highlighted the …

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Ombudsman urges support for SME export opportunities

Ombudsman Kate Carnell has welcomed a report on small and medium enterprises and their access to free trade agreements. The recent Joint Standing Committee report looked at how SMEs could participate in FTAs. Ms Carnell threw her weight behind its key recommendations and urged “bi-partisan support” for the sake of …

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Ombudsman lauds Labor stance on unfair contracts

Ombudsman Kate Carnell has welcomed the Labor party’s commitment to three key changes to legislation on unfair contract terms. Australian Small Business and Family Enterprise Ombudsman (ASBFEO) Ms Carnell described Labor’s announced changes to unfair contract terms as “in line with our submission to the review currently being undertaken by …

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Ombudsman welcomes proposed overhaul of ‘jobactive’

Kate Carnell has welcomed Labor’s policy announcement to overhaul jobactive, which she says is letting small businesses down. In a recent statement, the Australian Small Business and Family Enterprise Ombudsman was scathing about the employment services system. “(It’s) not meeting the needs of small business operators in Australia,” she said. …

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Big banks still ‘feeding’ off SMEs

Ombudsman Kate Carnell says she’s concerned that major banks still haven’t lowered costs for the use of debit cards. Despite promises, she says, the banks still haven’t put into action the “least-cost routing” of debit cards’ tap-and-go payments. ‘Still waiting’ “The House of Representatives Standing Committee on Economics recommended banks …

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New domestic violence factsheet for SMEs

Australian Small Business and Family Enterprise Ombudsman Kate Carnell has released a new factsheet on domestic violence for small and medium enterprises (SMEs). The release coincided with White Ribbon Day last Friday. White Ribbon is a global movement of men and boys working to end men’s violence against women. On …

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Ombudsman to ‘name and shame’ worst payers

The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) Kate Carnell has announced a review of payment times for small and medium-sized enterprises (SMEs). It will “measure the effects of late or extended payment practices on the cashflow of small businesses and family enterprises in Australia”. The review follows a …

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Ombudsman welcomes $5bn drought fund for farmers

Small Business and Family Enterprise Ombudsman Kate Carnell has welcomed the new $5 billion Future Drought Fund. The fund will help farmers prepare for future droughts in Australia. It was announced at the national drought summit in Canberra last month. The summit brought together state and federal governments, weather experts, …

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