SPAR Australia has appointed Till Payments as its payments partner of choice.
As part of the new agreement, Till will provide SPAR Australia’s head office run sites with payment processing services and a suite of payment terminals to support their in-store operations.
SPAR Australia’s head office run sites, totalling seven stores across South East Queensland and Northern NSW, will be the first to roll out Till’s payment processing and terminal solutions.
The migration to Till is expected to offer SPAR Australia’s head office and franchise sites a range of business optimisation features, including:
- Improved cash flow with same-day, bank agnostic funding seven days a week.
- Seamless, plug-and-play integration with over 100 POS systems, including FutureNet, Worldsmart, and Independent Solutions.
- Enhanced connectivity with dual-sim and Wi-Fi-equipped terminals that offer backup network connections for protection against common outages.
- Automated reconciliations via Till’s proprietary merchant portal, reducing human error and chargebacks.
- 24/7 in-house customer support.
SPAR Australia Managing Director Lou Jardin says Till presented a complementary suite of end-to-end payments solutions that offered various benefits to SPAR’s franchisees and the end-consumer.
“As a business built on our reputation for superior customer service, we couldn’t pass up the opportunity to further enhance our already award-winning customer experience,” he says.
Till Payments Chief Revenue Officer Chris Hicks says the partnership came about organically as a result of the two business’s intrinsic values alignment.
“We’re very proud to be assisting SPAR Australia in modernising their payment stack. The SPAR Australia network is noted for its community and partner-centric approach to business,” he says. “In a Canstar Blue survey last year, [SPAR] was rated Australia’s most popular convenience store, which is a clear testament to the great work they do across the network.
“When the opportunity to win the business presented itself, we were confident in our ability to create an end-to-end payment solution that could further enhance the network’s top-tier customer experience, and we’re thrilled that our vision clearly resonated with SPAR Australia.”
Independent franchisees across the SPAR Australia network can take advantage of the partnership by heading to tillpayments.com/spar-partnership to find out more.
Till Payments also provides solutions for other supermarket and grocery chains, including IGA and Supabarn.