Tag Archives: Coles

Supermarket shoppers want ‘fresh and local food’

Australian consumers want ‘fresh and local food’, according to the first CHOICE Supermarket Satisfaction Survey. Local brands are the big winners, with NSW’s Harris Farm Markets and SA’s Foodland taking out the top spots. Retail titans Coles and Woolworths were left propping up the bottom of the table, while Aldi …

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Coles and Woolies release third-quarter results

Each of the ‘big two’, Coles and Woolworths, reported third-quarter growth in supermarket sales, according to their latest results. Coles says it delivered a “solid outcome”, while also enjoying growth in Coles Online of 27 per cent. Woolworths hailed its own “sales momentum” and, like Coles, clocked up impressive growth …

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ACCC accepts Coles fuel discount variation

The ACCC has accepted a variation to an undertaking provided by Coles in 2013 relating to its shopper docket fuel discount offers. According to the ACCC, the variation to the undertaking will allow Coles to fund shopper docket discounts from outside of Coles Express, as Coles Express will no longer …

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Online grocery shoppers spend more than in-store shoppers

Australians who shop for groceries online spend more than shoppers at bricks-and-mortar stores, Roy Morgan has found. Although online grocery shoppers remain a small minority – for now – they’re a lucrative one for both Coles and Woolworths. This is the finding of Roy Morgan’s latest report ‘People who have …

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Woolworths and Aldi grew grocery market share in 2018

Woolworths has extended its lead as Australia’s top grocery retailer after increasing its share of Australia’s total grocery market. Its share is now 34 per cent, up 1.4 percentage points (ppts), according to Roy Morgan’s latest survey data. Aldi had a good year too, growing its market share to 11.4 …

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Coles teams up with Ocado to enhance online grocery

Coles has entered an exclusive services agreement with British online supermarket group Ocado. Under the agreement, Coles says it will launch an end-to-end online grocery shopping solution. This will include: A significantly enhanced customer experience, supported by Ocado’s entire end-to-end proprietary software applications and technology solutions required to operate a …

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Shhh! … Coles ushers in ‘Quiet Hour’ to more stores

Coles’ is now offering ‘Quiet Hour’, its so-called “low-sensory shopping experience”, at 256 of its supermarkets across Australia. According to Coles, the Quiet Hour initiative offers an experience that’s “easy on the eyes and ears”. By reducing noise, lighting and distractions in-store, it sets out to make a difference to …

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Well-meaning shoppers confused about sustainable labelling

Australians are confused about sustainable labelling and ecofriendly shopping, claims the Marine Stewardship Council (MSC). The MSC carried out the research for Sustainable Seafood Week. It found that 63 per cent of respondents were keen to do the right thing. But they also find the number of diets, fads and ‘green’ …

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