Tag Archives: Commonwealth Bank

Small businesses are wasting revenue in merchant fees

Many of Australia’s 2.1 million small businesses, says a specialist payment consulting firm, are wasting revenue by not investigating the best payment service providers. Nor are they making the most of least-cost routing. According to Payment Consulting Network, small retailers often don’t have time to research or have the money …

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Australian retail innovation lags behind national average

A new report from Commonwealth Bank showed that only 17 per cent of retailers are innovating in direct response to customer feedback, while just 15 per cent are innovating due to observed changes in customer needs. Furthermore, only 10 per cent of retailers are seeking to drive innovation to protect …

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Bankwest and American Express team

In a national first, small businesses no longer need to negotiate both bank and American Express credit-card pricing for their merchant point-of-sale transactions. As part of an agreement between CBA and American Express, Bankwest customers will be able to benefit from Amex being included in existing small-merchant plans for businesses. …

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Small businesses confident despite tough conditions

Small business is the most optimistic business segment in Australia, despite the majority of small operators forecasting challenging conditions over the next six months, new Commonwealth Bank research reveals. Almost one in four small businesses surveyed are expecting double-digit growth over the next six months – the most positive response …

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New CBA research on shopping habits

New research from the Commonwealth Bank has found that there is not one-size-fits-all approach to enticing shoppers via price promotions. The Retail Insights Report found four broad shopper types: researchers, bargain hunters, brand loyalists, and connoisseurs (see infographics for details). Eighty-one per cent of bargain hunters say price is the …

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