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Customer experience
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customer experience
News
Retailers falling short on personalisation
Hailey Settineri
-
November 11, 2021
Market Research
Shoppers drop loyalty for value
Emily Devon
-
March 19, 2021
Business Insights
Personalising the shopper experience: a race for survival
Lorna Gloria
-
November 20, 2020
Business Insights
Customer service letting retailers down
Emily Devon
-
October 27, 2020
Management
Business growth and the importance of customer experience
Retail World Editor
-
October 2, 2020
Business Insights
Microsoft to support Woolworths’ next phase of cloud transformation
Lorna Gloria
-
July 17, 2020
Business Insights
Make your web content accessible for everyone
Emily Devon
-
February 10, 2020
Business Insights
Retailers struggle to monetise data and drive experience
Nicholas Rider
-
November 22, 2019
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