Tag Archives: payments

Woolworths Group says sorry for underpaying staff

A review has found that 5,700 salaried store team members under Woolworths Group were not being paid in full. Woolworths has admitted to underpaying its workers up to $300 million. The review began earlier this year by the Woolworths Group. Findings showed that pay was not in full compliance with the …

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Vend brings Afterpay to shop floor for independent retailers

Retail management software company Vend has teamed up with retail payments platform Afterpay to announce a joint solution for independent retailers that will enable small to medium-sized enterprises to offer the alternative payment in-store, opening up an entirely new revenue channel. Afterpay’s ‘buy now, pay later’ solution is used by …

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ARA pushes for streamlining payment options

The Australian Retailers Association has released its submission to the draft report of the Productivity Commission (PC) inquiry into competition in the financial system, advocating for payment reform to promote a more competitive, lower-cost payments system. ARA Executive Director Russell Zimmerman says key issues for retailers already struggling with high …

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Payments Register update

The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) has released an updated National Payment Transparency Register, which promotes businesses that pay their small business suppliers in fewer than 30 days. “Late payments affect a small business’s cash flow, impact on business growth and in worst case scenarios can put …

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Payment in the palm of your hand

Australia’s first-ever autonomous smart store, quiXmart, has launched in Australia, after the innovative technology was showcased for the first time at Global Mobile Internet Conference (GMIC) in Sydney this week. The quiXmart retail pods are promoted as making shopping “fast, fun and convenient” for consumers, enabling both cashless and cardless …

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Shoppers vote with their feet over card restrictions

Australian businesses could be losing up to 56 per cent of customers due to minimum spends or not accepting card as a payment method. A study commissioned by Mastercard revealed that four in five Australians agreed that they resent restrictions such as minimum spends and charges when making payments by …

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Customers charged twice through processing error

A processing error by Cuscal has caused some customers who shopped at Woolworths from March 11 to 13, 2017, and used Visa to pay, to be charged again on Sunday August 6. In a statement by Woolworths, CEO Brad Banducci said: “We are outraged on behalf of our customers that …

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Payment problems cause business survival concerns

More than half of Australian businesses struggling with payment innovation have severe concerns about near-term survival, according to research released by American Express. The research found 59 per cent of companies yet to widely modernise payment practices were at significant risk of failing in the next three years, while another …

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