Demand for same-day and next-day parcel deliveries is booming, according to data from parcel delivery service CouriersPlease.
The company’s data shows that in the September 2023 quarter, same-day and next-day metro deliveries were 47% higher than all other deliveries. In comparison, in the September 2022 quarter same-day and next-day metro deliveries were 38% higher than all other deliveries.
Overall, CouriersPlease’s parcel delivery volumes are up 25% on the previous year for the September 2023 quarter.
“CouriersPlease has achieved significant growth already this year, largely through the onboarding of a number of large Australian retail customers who share our understanding that customers are doing it tough and need the best-value product and parcel delivery options,” says CouriersPlease CEO Richard Thame.
The company’s network of 3000 “secure and convenient” pick-up and drop-off locations are promoted to empower consumers to “effortlessly” retrieve and send parcels on their own schedule. Many of these locations are open beyond traditional retail hours, ensuring flexibility and convenience for customers.
“Same-day and next-day metro deliveries are our core business,” says Mr Thame. “Our focus on increasing our agility and adaptability to market needs has enabled us to grow these priority services, giving our customers a better delivery experience.
“At CouriersPlease, we’re increasing the digitalisation of our services to disrupt traditional delivery models, which will help maintain our position as a top parcel delivery service in Australia and will significantly improve the delivery experience.
“During the parcel’s transit, parcel recipients can opt to have the package redelivered to a neighbour’s address, reschedule to another delivery date or redirect to a convenient parcel collection point. CouriersPlease prides itself on providing choice and best value for our customers.”
Top suburbs for same-day and next-day deliveries
CouriersPlease’s data has revealed the suburbs where residents are shopping the most and wanting their parcels faster than other areas across the nation.
Sydney dominates the ranking of the top seven suburbs for same-day deliveries in 2023.
- Moorebank, in south-west Sydney
- Kemps Creek, in Sydney’s west
- Richlands, an outer south-western suburb of Brisbane
- Marsden Park, in Sydney’s outer north west
- Eastern Creek, in Sydney’s west
- Dandenong South, in Melbourne’s south
- Tullamarine, in Melbourne’s north
Melbourne dominates the ranking of the top seven suburbs for next-day deliveries in 2023.
- Braeside, in Melbourne’s south
- Alexandria, in Sydney’s inner west
- Dandenong South, in Melbourne’s south
- Craigieburn, in Melbourne’s north
- Prestons, in Sydney’s outer west
- Moorebank, in south-west Sydney
- Altona, in Melbourne’s south west