Amazon Australia has unveiled its purpose-built fulfilment centre (FC) in Western Sydney’s Horsley Park with Fairfield City Council Mayor Frank Carbone, Councilor Kevin Lam, and Amazon Australia Director of Operations Wayne Angus cutting the ribbon to open the new facility on 13 October, marking a significant milestone in the company’s continued investment in the region.

The state-of-the-art, purpose-built fulfilment centre spans approximately 80,000 square metres – around four and a half times the size of the Sydney Opera House. The FC will have the capacity to hold more than 10 million items sold on Amazon.com.au, including everyday essentials, electronics, beauty products, books, toys and home ware. 

Once fully operational, the facility will offer more than 1000 local jobs, with a diverse range of opportunities in a high-tech, industry-leading workplace. Roles will range from entry-level positions with on-the-job training and certification programs, to skilled positions in operations, HR, engineering, and workplace health and safety. Benefits for permanent employees include subsidised health insurance for the entire family, free life insurance, up to 20 weeks parental leave pay and free Amazon Prime membership.

Amazon Australia Director of Operations Wayne Angus says, “We are proud to continue investing in our Western Sydney operations with the unveiling of this new purpose-built fulfilment centre. This $400 million investment demonstrates our long-term commitment to the region and to delivering a world-class experience for Australian customers.

“As demand continues to grow, we are focused on improving selection and delivery speed, whilst remaining committed to supporting the communities where we operate.”

Fairfield City Council Mayor Frank Carbone, who was in attendance at the opening of the fulfilment centre, said, “It’s exciting to see Amazon’s $400 million investment in Horsley Park, creating new opportunities for businesses to distribute their products and reach customers across Australia and around the world. This facility represents an incredible investment in technology and capability, but it’s the people behind the scenes, from engineers to transport workers, who make it all happen. Congratulations to the entire team and thank you to Amazon for choosing Horsley Park. This is a fantastic boost for our local economy, residents and small businesses.” 

The arrival of the Western Sydney fulfilment centre will also benefit NSW’s small and medium businesses who utilise Fulfilment by Amazon (FBA).

“The expanded capacity will enable Australian sellers with smaller items to more seamlessly service customers around the country, further strengthening Amazon’s commitment to supporting the thousands of Australian businesses that sell on their store,” said Amazon Australia.

The fulfilment centre will be equipped with advanced technology to assist Amazon’s team as they pick and pack items for shoppers on Amazon.com.au – contributing to the company’s efforts to “deliver a smarter, faster and more consistent experience for customers in Sydney and around Australia.

“The facility also features sustainable design elements, state of the art Inbound and Outbound sortation systems, a solar array installed on the roof, rapid rollers at all dock doors and insulation to maintain internal temperatures and reduce energy consumption. The site also includes motion-sensor lighting, further contributing to Amazon’s energy efficiency efforts.” 
 
Amazon Australia now has four operating fulfilment centres in NSW and five delivery stations.