DoorDash has released its ‘2025 Delivery Trends Report’, offering fresh insights into how Australians are discovering, craving, and consuming food.
The 2025 report features insights from a survey of 1012 consumers across Australia, plus aggregate data from DoorDash. Every year, DoorDash takes an in-depth look at how consumer habits are changing and what they care about most when ordering food and alcohol for delivery.
Two major themes from this year’s survey are comfort and self-care. DoorDash finds that most people order delivery food to satisfy cravings and as a form of self-care, and many of the top-ordered foods on DoorDash are classic comfort foods.
From viral cravings to ethical eats, DoorDash’s top 10 trends reveal how digital culture and wellness are reshaping Australian food habits:
Diners want robot-driven restaurant recs, but they’re not sure about AI in the kitchen. 48% of surveyed consumers are comfortable with restaurants or third-party apps using AI to provide personalised recommendations, like suggested meals or new places to order from. But only 14% of respondents fully trust AI tools like robotic cooks or automated food assembly systems to prepare or cook their meals.
Social media keeps influencing dining decisions. In 2025, the top social media channels consumers use to discover new restaurants are Facebook (21%), Instagram (17%), YouTube (16%), and TikTok (14%).
Viral foods are driving purchases. More than half of those surveyed (53%) have ordered a trending restaurant item from social media for delivery.
Younger generations are leading the charge on sustainable dining. 87% of surveyed consumers consider sustainability and ethical sourcing important when deciding on where to dine out.Sustainability is especially important to Gen Zers (95%) and Millennials (91%).
Comfort food clicks with cravings-driven consumers. 91% of respondents have ordered food delivery to satisfy a craving.
Ordering in is now a form of self-care. Nearly three in four respondents (73%) think of ordering delivery as an act of self-care at least sometimes.
Repeat restaurant delivery orders (and multi-order days) have become a habit. Nearly one-third of those surveyed (27%) – and 41% of Gen Z – have ordered food delivery three-plus times in a single 24-hour period.
Diners prefer the convenience and ease of use of third-party apps for online ordering. 48% of surveyed consumers prefer ordering out via third-party apps and websites.
Meal decisions happen quickly, and often last-minute. Nearly half of those surveyed (43%) take five to 10 minutes to make a decision about what delivery food to order, and 71% have ordered delivery last-minute in the past month.
The sober curious movement is gaining steam. Low- and non-alcoholic drinks are becoming more popular – 75% of respondents who order alcohol for delivery have ordered low- or non-alcoholic beverages in the past six months.
