Taking place against the backdrop of one of the world’s most exciting retail landscapes, Dubai, the 2016 World Retail Congress will occur April 12-14.
The complex theme of ‘attracting and engaging the modern customer’ will be the focus of the event and there will be valuable discussions in a series of plenary sessions, workshops and business streams.
Former Myer CEO Bernie Brooks, who is now CEO of South Africa’s largest non-food retailer, Edcon, is among the high-profile speakers who will be presenting at the event. He will be part of a panel session titled ‘Retail is dead. Long live retail: What it means to stay alive and thrive in the wake of constant change’.
Marks & Spencer Executive Director, Marketing and International, Patrick Bousquet-Chavanne will present ‘Igniting a spark: driving engagement and loyalty through personalisation’.
Waitrose MD and John Lewis Partnership Deputy Chairman Mark Price will speak on ‘Fairness for all: unlocking the power of employee engagement’.
The full line-up and details of the event can be found at www.worldretailcongress.com.
