Payroll team training still being overlooked

One in 3 payroll managers admit that the recent employment underpayment scandals – with the subsequent fines, warnings and legal action by Fair Work – have led to changes in the culture of their payroll, human resources and finance departments.

The survey revealed that 38% of payroll managers say their organisation has changed some compliance processes or systems in relation to its own obligations to employee pay and entitlements.

A further 17% say their organisation had committed to making changes in 2020. However, an alarming 46% of payroll managers say their organisation has not made any changes, or committed to making changes in 2020.

“Again, it seems that payroll team training is being overlooked as an area of focus to combat employee underpayments – only 6% of payroll departments reveal they will focus on training this year,” says Australian Payroll Association CEO, Tracey Angwin.

“The errors behind the scandals are often a result of inadequate training given to payroll managers.”

The finding was taken from a survey of more than 1100 payroll managers by the Australian Payroll Association.

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