Monday, June 17, 2024

Shopping centre retailers engaged on responding to threats

The National Retail Association (NRA) has successfully engaged 200 shopping centres via the Safe Retail Precincts initiative on how to respond to threats such as terrorism or armed attack

The program aimed to engage and inform retailers about how to prepare for serious events that threaten the safety of staff, customers and the community.

David Stout, Director of Policy at the NRA said that initiatives such as this were vital to equip the 1.3 million retail staff nationwide and the millions of Australians who regularly visit shopping centres.

“The aim is to improve the safety and reputation of retail precincts and we have received overwhelmingly positive feedback to date.

Be aware, prepared and vigilant

“Retail precincts are environments in which large crowds gather and we have a responsibility to be aware, prepared and vigilant to ensure our retail precincts remain safe, vibrant spaces,” Mr Stout said.

“Retail precincts are attractive, lively environments in which people gather in mass numbers and we all have a role to play in helping to ensure the safety of our team, our customers and our precincts are maintained as safe vibrant spaces.”

Mr Stout said the safety of the 1.3 million staff that retail employs across Australia is paramount, as is the wellbeing of everyday shoppers.

The messaging incorporated in the program is consistent with the Australian National Security guidelines of Escape, Hide and Tell. This approach acknowledges that all situations are different and that quick decisions may need to be made during an event.

For more on the Safe Retail Precincts initiative, visit

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