Friday, May 31, 2024

Waitrose opens first cashless store

waitrose_13178188023331Waitrose has become the UK’s first major supermarket brand to operate a cashless store after opening in Sky’s new flagship head office building at its campus in Osterley, west London.

It is the first Waitrose to open on a workplace campus in almost 20 years and, at 130sqm, is the second smallest store in the retailer’s estate. The ‘little Waitrose’ branded shop is inside Sky’s new office building, Sky Central, which will be home to more than 3,500 staff.

Sky employees are only able to pay by card or their mobile devices at one of the five self-service check-outs in the store.

Waitrose opened its only other office-based store in 1998 – a 48sqm shop at British Airways’ Waterside headquarters in Harmondsworth, west London.

The retailer met with groups of Sky employees to determine what they would like to see in the new store. There is a focus on evening meals and food to go, including fresh sandwiches, wraps and sushi, as well as a selection of fresh produce and ingredients, celebration cakes, freshly cut flowers and store cupboard staples. Bread and croissants are baked each day, too.

Travel accessories and health and beauty ranges are also be available for those needing to travel at late notice or choosing to take advantage of the on-site gym.

The store is run by Waitrose employees.

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