Wednesday, April 24, 2024

Woolworths eases product limits

Woolworths has eased product limits on toilet paper, rice, hand sanitiser and antibacterial wipes.

While limits will remain on these products, these categories have had their limits eased from one per shop to either two or four per shop.

In some categories, product limits will be lifted entirely. This includes pasta, frozen vegetables, tissues, baby wipes, baked beans, canned spaghetti, paper towels and disposable gloves.

Woolworths made the decision to introduce purchase limits in March at the height of demand for groceries to ensure as many customers as possible could access what they need. In recent weeks, Woolworths has begun rolling back purchase limits on many products and categories. This is due to customer demand moderating and the retailer working closely with suppliers to improve product availability.

Woolworths Supermarkets Managing Director Claire Peters says the retailer is pleased to be able to ease more of its product limits.

“This is a positive sign following weeks of hard work from our teams, customers and significant support from our suppliers in meeting this unprecedented demand,” she says.

“We are now in a position where our customers will see better product availability across the categories that have been challenged by the increased demand over the past two months. While their favourite brand within the category may not always be on shelf, we are confident an alternative option should be available for the customer to purchase.

“While product availability is getting better and better each day, it will take some time for us to get back to full supply. Customers may still notice certain products in shorter supply from time to time as we continue to adjust our operations to this ‘new normal’.

Ms Peters, on the behalf of Woolworths, thanks customers for their understanding while product limits were in place. She asks them to continue to be mindful of others and continue to only buy what they need.

“We’ll continue to monitor stock levels and customer behaviour, with the desired outcome to eventually remove product limits altogether,” she says.

“That said, we are also mindful that we may reintroduce purchase limits if necessary.”

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