Wednesday, April 24, 2024

Woolworths pilots eBay’s Parcel Drop-Off service

Sydney area eBay sellers will be able to drop off a sold item at one of five Woolworths stores and have it shipped by the CouriersPlease service directly to their buyer as part of the retailer’s pilot of eBay’s Parcel Drop-Off.

eBay Senior Director Marketing and Retail Innovation Steve Brennen says the service is a natural extension of the click and collect partnership launched with Woolworths last year.

“When we launched our click and collect partnership with Woolworths one year ago we shook up the industry by allowing smaller sellers and their customers to take advantage of extra convenience and efficiency,” he said. “Now we’re using our expertise to remove some of the friction involved in selling, too.”

The click and collect partnership has rolled out nationally eight months ahead of schedule, with more than 10,000 sellers now taking advantage of the program that is claimed to have sent an additional 200,000 shoppers into a Woolworths or BIG W store.

Woolworths Lane Cove, Neutral Bay Village, Northbridge, Double Bay and Balgowlah stores have been selected to take part in the Parcel Drop-Off pilot.

Woolworths says that with a fixed-delivery-price model, the new service will make selling online easier, adding that the service is priced to compete with traditional shipping methods and takes away the hassle of working out postage costs and being able to post parcels only during business hours.

“To date, over 200,000 customers have picked up their eBay parcels in our stores, giving them a more convenient and easy shopping experience,” Woolworths Head of Marketplace Tom Windeyer said. “Parcel Drop-Off is just another way we’re able to help our customers with convenient solutions that suit their individual lifestyles.”

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