The new click and collect trial allows customers to shop online with Woolworths and pick their shopping up from specially designed lockers at a station on their way home.
Click and collect lockers have been installed at Bondi Junction on a trial basis. Customers can order their shopping online from Woolworths on their mobile before 11am and pick them up before they catch the train or bus, or on their way home.
NSW Minister for Transport and Infrastructure Andrew Constance announced the Australian-first grocery collection trial on Wednesday.
“Everyone has time pressures, so we thought, ‘Why not help train customers save time and be able to pick up their groceries at the station on the way home?’” he said.
“We’re trying to get customers home quicker and avoid the mad afternoon dash to shops. Customers will be able to pick up a range of products from fresh food to frozen, even last-minute ingredients for dinner.”
Mr Constance said Sydney Trains is teaming up with Woolworths on the 12-month trial, which launched at Bondi Junction station, after the supermarket won a competitive tendering process.
“Bondi Junction is one of our busiest suburban stations, with around 40,000 customer movements each day,” he said. “It’s also a busy bus interchange, so seemed like the logical choice to see if our customers like the idea.”
Woolworths General Manager Digital Retail Kate Langford says Woolworths is always looking for new and innovative ways to make their shopping easier and more convenient.
“Click and collect is already popular in our stores and at our drive-through locations,” she said. “Now our customers will be able to collect their groceries at the station on their way home, which is great for commuters.”
Once the trial is complete and evaluated, Sydney Trains will explore the possibility of rolling out the initiative on a permanent basis at other suitable stations.