Wednesday, June 19, 2024

World-first payment and point of sale system on one device

Commonwealth Bank and Kounta have teamed up to add a new POS app to CommBank’s market-leading eftpos tablet, known as Albert, to integrate a range of business, payment and POS processes on a single mobile device.

The partnership means that businesses using Kounta on Albert can now accept payments and update inventory levels at the same time from the one device.

As well as offering transaction and POS functions, Kounta on Albert integrates with customer loyalty, accounting, inventory, rostering and payroll applications.

“Kounta on Albert brings together for the first time point-of-sale, payment and back-end processes on one device with a high level of security and connectivity,” Commonwealth Bank Executive General Manager Local Business Banking Claire Roberts said.

“Practically, it means staff can be interacting with customers in a more efficient and personable way because they don’t need to be using multiple systems or devices.”

Kounta founder Nick Cloete believes the integration of Kounta with Albert will see a new generation of businesses use cloud-based POS technology to manage their stores more efficiently.

“As it stands, existing legacy POS systems limit the movement of retail and hospitality staff,” he said. “They have to complete orders and payments at static computer and eftpos payment stations – a system that’s now extremely outdated and not suited to the modern customer.”

Mr Cloete says that because Kounta is cloud-based, the app can be accessed across different devices and locations.

“A business owner can access store figures and results in real time while sitting on the couch at home, and if internet connection is lost, Kounta will continue to operate and auto-update figures in the cloud once back online,” he said.

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