News

Scammers steal loyalty points from Woolworths customers

Woolworths has warned customers that digital fraudsters may have stolen their loyalty points in a nationwide scam. The Woolworths Rewards program allows customers who collect points to turn them into cash discounts or Quantas points. Eligible stores include Woolworths supermarkets, BWS and BIG W. Yesterday, a Woolworths spokesperson said scammers had …

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Retail spending improves – but only thanks to piggy banks

Retail spending has improved in 2017-18, but only because consumers dipped into their savings, according to Deloitte Access Economics. The background picture is that household budgets remained under pressure owing to continuing subdued wage growth and non-discretionary price rises. According to Deloitte Access Economics’ latest quarterly Retail Forecasts subscriber report …

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Fine Food Australia names best new products

Fine Food Australia named its best New Retail Products this week. The triumphant products were Chan’s Yum Cha at Home Prawn Hargow (top) and Vegetarian Shiitake Dumplings by Tasman Foods (bottom). Retail World Editor Hailey Settineri judged the award. She said each winning product shows the brand being able to …

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Sabotaged strawberries recalled across East Coast

Punnets of strawberries sabotaged with sewing needles have been recalled to protect consumers after a Queensland man was hospitalised. The affected brands are Berry Obsession and Berrylicious strawberries bought in Queensland, NSW and Victoria. The recall was issued yesterday. ‘Swallows half a sewing needle’ Queenslander Hoani Hearne, 21, found a …

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Woolworths Group top for ‘diversity and inclusion’

Woolworths Group is Australia’s top company according to Thomson Reuters’ 2018 Diversity & Inclusion (D&I) Index. It also ranked 14th globally, the index found. The D&I Index ranks the top 100 publicly traded companies out of more than 7,000 around the world. It measures 24 metrics across four key categories: …

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Costco top for ‘customer satisfaction’

Costco is Australia’s leading discount department store, according to new research from Roy Morgan. But it faced stiff competition. Its ‘Discount Department Store Satisfaction Report’ found that Costco had a customer-satisfaction rating of 88.6 per cent in July. This put Costco narrowly ahead of rivals Target on 88.5 per cent …

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IGA retailers to support drought-affected farmers

IGA’s 1,400 independently owned stores and their customers are coming together to support Australian farmers affected by drought. Customers are able to buy a $2 Raindrop Token, with all funds raised going towards the Drought Angels Appeal. Well known in rural Australia, Drought Angels is a small charity that gives …

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Wembley SUPA IGA helps families go additive free

Wembley SUPA IGA in Perth has partnered with Additive Free Kids to assist consumers in identifying additive-free products. With concerns about food additives growing, the partnership aims to help WA families decipher food labels “quickly and easily”. “Unfortunately, it’s not always easy to identify harmful additives on product labels,” owner …

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Tesco UK re-surfaces car park – with plastic bags

A UK branch of Tesco has found an innovative use for waste plastic – re-surfacing its car park. It did so using the equivalent weight of 225,000 plastic bags, thereby saving more than 900kg of plastic from landfill. The retail giant worked in partnership with MacRebur, a plastic-road company. It …

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July trade figures ‘disappointing’ for retail

The National Retail Association (NRA) says the new financial year has got off to a “disappointing” start for retail. According to the Australian Bureau of Statistics (ABS), trade figures flatlined for July. First, retail turnover remained unchanged at zero per cent. Second, there were falls in three of the six …

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