Wednesday, June 19, 2024

Coles expands Uber Eats partnership

Coles has expanded its partnership with Uber Eats offering Australians what is claimed to be the largest national on-demand grocery delivery service within the Uber Eats app.

From today (14 April), customers in Melbourne will be the first to see Coles available on Uber Eats from nearly 40 locations. There are plans to add more than 500 Coles stores across the country onto the platform in the coming months.

Coles General Manager of Digital Operations & Ventures Claire Pallot says the retailer is delighted to expand its partnership with Uber Eats to offer Australians a fast, reliable, and affordable option for getting fresh produce and groceries delivered to their doorsteps.

“Customers can continue to enjoy great value and quality produce they find at Coles, but with the convenience of on-demand delivery through Uber Eats,” she says.

Uber Eats Regional General Manager of Retail ANZ Lucas Groeneveld adds: “Uber Eats’ goal is to meet customers’ growing desire to get (almost) anything they need delivered on-demand, and this expansion will supercharge the wide variety of groceries available on the app.”

Each delivery placed with Coles through Uber Eats will be packed and delivered by a delivery person using the Uber Eats platform.

To ensure customers can get their grocery needs met quickly and easily, ‘Pack and Deliver’ will allow delivery people to communicate with customers directly in-app so that any out-of-stock items are replaced by an item of their choice.

In the coming months, Uber will also support Coles and Liquorland with last-mile delivery for their online customers.

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