Tag Archives: e-commerce

Supermarkets must invest ‘heavily’ in technology, says IRI

Big-data firm IRI says supermarkets must invest “heavily” in technology to keep up with rapidly evolving consumer trends. Chief Commercial Officer, Asia Pacific, IRI, Alistair Leathwood, has outlined the challenges facing the retail sector in IRI’s ‘Retail Outlook for 2019 and Beyond: Staying One Step Ahead’. Investing in data and …

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‘Poor online experiences’ damaging Aussie retail

Poor customer carting and checkout experiences are deterring Aussie shoppers from using mobile phones to complete their purchases, says Bazaarvoice. It says its new research shows a clear need for Australian retailers to improve their mobile shopping capability through: Authentic content Better “discoverability” (eg, through search engines) Easier paths to …

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So how was Amazon’s first year in Australia?

Amazon Australia has revealed its top-selling items from the past year – and some of the shopping trends it’s seen so far. They’re all in the ‘Amazon Australia 2018 Trends Report’. The retail titan says it’s grown its available selection fivefold since its launch Down Under. It now offers nearly …

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Consumers ‘constrained’ by falling property prices

Retailers are positive heading into the Christmas period after a relatively good year so far, says Deloitte Access Economics. But falling property prices could darken the picture for the year ahead. It’s also been another year in which the household savings rate has tumbled as income growth fails to keep …

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Can Amazon challenge Woolies’ and Coles’ online domination?

As online grocery shopping surges, Woolies and Coles enjoy an 85 per cent stranglehold on the Aussie market. But can the great disruptor, Amazon, loosen their grip? For online grocery shopping in Australia, it seems, the only way is up. Or so says Nielsen’s just-released quarterly Grocery Ecommerce Report. According …

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Online grocery buying surges 15 per cent in two years

Global online purchases of packaged and fresh groceries have risen by 15 per cent since 2016, according to Nielsen. The 2018 Nielsen Connected Commerce Report analyses consumers’ buying habits all over the world. Broadly, it found that, as confidence in online grows, so too does the range of categories in …

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ECG to buy Metcash’s China export business

E-commerce company ECG has announced it will buy 85 per cent of wholesaler Metcash’s China export business. The companies have entered into a binding Heads of Agreement. This will see ECG will acquire 85 per cent of Metcash Export Services, which includes Metcash Asia, its China-based subsidiary. ‘One-stop offering’ ECG …

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Online grocery markets set for rapid growth

Online grocery markets will grow by 20 per cent every year until 2023, according to new research by IGD. IGD, which describes itself as a “research and training charity”, says the “twin enablers” of rapidly evolving shopper expectations and tech innovations are driving this growth. In fact, says IGD, the …

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Paving the way for the future of retail

Active International Australia explains how to safe-proof your inventory management. Managing stock is fraught with challenges in today’s retail landscape. While surplus stock ties up capital and can keep you from reinvesting in your business, waiting times on products will deter the modern customer who ‘wants it right now’. Experts insist …

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Consumers want ‘omnichannel’ shopping experience

A new report suggests retailers should offer consumers an ‘omnichannel’ shopping experience to capitalise on changing shopping behaviour. The inaugural ‘2018 State of e-Commerce: Asia Pacific’ from Rakuten Marketing report found that: 78 per cent of Australian consumers like to shop both online and in-store 20 per cent shop instore …

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