Tag Archives: small businesses

Small businesses are wasting revenue in merchant fees

Many of Australia’s 2.1 million small businesses, says a specialist payment consulting firm, are wasting revenue by not investigating the best payment service providers. Nor are they making the most of least-cost routing. According to Payment Consulting Network, small retailers often don’t have time to research or have the money …

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Not so magnificent seven: why Aussie businesses fail

Global risk-management provider SAI Global has revealed the most common reasons Aussie businesses come up short. Principal Advisor in Business Improvement at SAI Global David Smith carries out training and certification for organisations seeking to meet the ISO 9001 Standard for quality management systems. He said: “Organisations that use our …

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Ombudsman welcomes faster payments to Qld SMEs

Ombudsman Kate Carnell has welcomed the Queensland government’s commitment to faster payment terms for small businesses. Ms Carnell has also urged other states and territories to follow suit, after expressing disappointment that it took so long. “A reduction in invoice payment times from 30 days to 20 days is to …

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Follow through on SME commitments, urges Ombudsman

Ombudsman Kate Carnell says the returned coalition government must make good on its pre-election commitments to small businesses. She called its focus on small and medium-sized enterprises (SMEs) a “major factor” in its surprise election win. But she added that she now expects the coalition to act on its campaign …

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Ombudsman welcomes telecoms dispute team for SMEs

Ombudsman Kate Carnell has welcomed the Telecommunications Industry Ombudsman’s (TIO) announcement that it will form a Small Business Team. “From April 1, 2019, small businesses who are in dispute with their telephone, mobile or internet services provider will have a specific team to contact,” she said. She also highlighted the …

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Small businesses can now ‘stand up’ to big business – MGA

Master Grocers Australia (MGA) has welcomed the government’s decision to allow easier access to justice for small businesses. According to MGA, the ‘Small Business Access to Justice’ policy aims to help small businesses bring cases of anti-competitive behaviour to court. It does so by allowing requests for a ‘no adverse costs order’ …

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Small businesses embracing tech to drive growth

Aussie small businesses are overcoming stiff competition by getting tech savvy, according to a new global report. It also found that, despite various challenges, the small and medium-sized enterprise (SME) sector is in “good health” globally. The State of Small Business Global Report comes from TradeGecko, in collaboration with Golfdale …

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Ombudsman lauds Labor stance on unfair contracts

Ombudsman Kate Carnell has welcomed the Labor party’s commitment to three key changes to legislation on unfair contract terms. Australian Small Business and Family Enterprise Ombudsman (ASBFEO) Ms Carnell described Labor’s announced changes to unfair contract terms as “in line with our submission to the review currently being undertaken by …

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Ombudsman welcomes proposed overhaul of ‘jobactive’

Kate Carnell has welcomed Labor’s policy announcement to overhaul jobactive, which she says is letting small businesses down. In a recent statement, the Australian Small Business and Family Enterprise Ombudsman was scathing about the employment services system. “(It’s) not meeting the needs of small business operators in Australia,” she said. …

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Big banks still ‘feeding’ off SMEs

Ombudsman Kate Carnell says she’s concerned that major banks still haven’t lowered costs for the use of debit cards. Despite promises, she says, the banks still haven’t put into action the “least-cost routing” of debit cards’ tap-and-go payments. ‘Still waiting’ “The House of Representatives Standing Committee on Economics recommended banks …

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