Wednesday, April 17, 2024

Vodafone teams up with Alipay ‘to reach Chinese visitors’

Vodafone has announced a partnership to enable 110 of its stores across Australia to accept China’s number-one payment method, Alipay.

The agreement allows Vodafone to offer Chinese tourists their preferred QR code payment method in-store. Doing so, says Vodaphone, “opens a new marketing channel to reach Chinese nationals before, during and after their visits to Australia”.

Alipay has more than 700 million active users in China. In Australia, more than 10,000 merchants accept Alipay payments.

First for Australia?

Vodafone says it’s the first major telecommunications company in Australia to sign an agreement with Alipay.

After testing it successfully, Vodaphone has switched on the technology nationwide. It’s also available in Vodafone stores in Australia’s international airports so Chinese visitors can access local mobile services straight away.

Vodafone says it will use Alipay’s “unique in-app marketing” to promote its prepaid SIM cards to Chinese travellers.

‘Number-one choice for Chinese visitors’

Vodaphone Chief Commercial Officer Ben McIntosh said: “We offer international calls to more destinations and our signature 35-day expiry.

“Alipay helps us continue to differentiate Vodafone as the number-one choice for Chinese visitors to Australia.”

Country Manager of Alipay ANZ George Lawson said: “With almost 1.4 million Chinese visitors arriving in Australia each year, it’s simply too large an audience to ignore.

“Forward-thinking businesses like Vodafone are increasingly giving themselves a competitive advantage by letting visitors pay in their preferred way.

“Using our technology, Vodafone will now be able to communicate with a customer as soon as they land at an Australian airport to offer them a discount on a local SIM card or other services.

“Chinese consumers are tech-savvy and want to find the best deal. Time and time again, we see these types of offers are incredibly well received.”

According to Alipay data, Australia is the ninth most popular destination for Chinese travellers, based on payment volume.

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