At least 500 around-the-clock Australia Post parcel lockers will be installed in Woolworths stores across the country, providing shoppers with convenient parcel collection and returns.
Customers simply need to add the parcel-locker address to the ‘to’ field at check-out during online purchase, and a text or email will be sent when the parcel is available for collection.
Australia Post Managing Director and Group CEO Ahmed Fahour says the partnership with Woolworths is in response to the encouraging growth of the e-commerce market.
“This landmark partnership with Woolworths will provide our customers with more choice and convenience for parcel delivery than ever before,” he said.
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“Instead of having your parcel sent to your home address, you can have it sent directly to a 24-seven parcel locker, so you never need to miss a delivery again – and best of all, it’s absolutely free to use.”
Woolworths CEO and Woolworths Food Group MD Brad Banducci says the lockers will extend the existing Woolworths click-and-collect service for customers.
“We’ve seen strong year-on-year growth of our customers shopping with us online, with many choosing the convenience of our click-and-collect service to pick up their shopping from our stores on their way home,” he said.
“This partnership with Australia Post now allows them to conveniently pick up their parcel when they do their grocery shopping in-store or pick up their online order – giving them back important time in the day.”