Retail World Editor

Down but not out: dodging the outage bullet

Retailers stand to lose thousands of dollars in revenue – and destroy hard-earned customer loyalty as a result of any downtime. Pronto Software Retail Product Manager Les Bruzzaniti explores the proactive steps you can take to protect your business by minimising the disruption.   Two million dollars in 30 minutes! That’s a …

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IGA working hard at promoting fresh

Metcash National Senior Category Manager Michael Thompson is proud of IGA and the ongoing initiatives within its huge network of supermarkets to support local communities and promote fresh produce and healthy eating. He took some time out to talk to Retail World journalist Adam James about these initiatives and current shopper …

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Exclusive Interview: Metcash CEO of Supermarkets & Convenience Scott Marshall

Scott Marshall began his career with Metcash in the Australian Liquor Marketers (ALM) business 25 years ago and became CEO of ALM in December 2013. In March this year he was appointed Metcash CEO, Supermarkets & Convenience. His areas of experience cover warehousing operations and management, sales, retail operations, state …

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Woolworths swallows up over half the dollars spent on packaged alcohol

A new report by Roy Morgan has underlined Woolworths’ dominance in packaged-alcohol sales. Of the $15.5 billion dollars’ worth of alcohol bought in Australia, nearly three-quarters of it (74.3 per cent) is bought from Australian supermarkets. Of that amount, more than half (50.1 per cent) is bought from Woolworths Group …

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Woolworths steps up to bat in new cricket partnership

Woolworths is set to become a partner in a brand-new community-level junior program for the sport. Next month, the supermarket will launch its new program ‘Woolworths Cricket Blast’, to be run by Cricket Australia, designed for “boys and girls to build skills through fun, game-based activities, as well as by …

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