Retail World Editor

Sara Lee’s Deep Dish Range aims for ‘home-style desserts’

Sara Lee has introduced a new range, Deep Dish desserts, which it describes as “closest-to-homemade”. The range “mirrors” home-style cooking, the company says. The three new desserts are: Sticky Butterscotch and Apple Pudding and Rustic Apple Crumble Pie Saucy Double Chocolate Pudding Rich Chocolate Ganache Cheesecake. Sara Lee says the …

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Retail workers want clearer communication from management

Sixty-one per cent of first-line retail workers and 41 per cent of business managers want clearer communication from leadership teams, according to new research commissioned by Microsoft Australia. It also reveals that first-line workers and business managers in the retail industry are experiencing similar workplace pressures. This is despite their …

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Consumers want ‘omnichannel’ shopping experience

A new report suggests retailers should offer consumers an ‘omnichannel’ shopping experience to capitalise on changing shopping behaviour. The inaugural ‘2018 State of e-Commerce: Asia Pacific’ from Rakuten Marketing report found that: 78 per cent of Australian consumers like to shop both online and in-store 20 per cent shop instore …

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Ombudsman: small businesses ‘disappointed’ with banking report

Ombudsman Kate Carnell says many small businesses will be disappointed by Royal Commissioner Kenneth Hayne’s interim report into banking misconduct. Ms Carnell says the banks’ behaviour affected many small businesses. But so far, she says, they have not received “adequate consideration” from the Royal Commission. She said, “The interim report …

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Coles to modernise supply chain, says Wesfarmers

Wesfarmers has announced that Coles has entered into a Heads of Agreement with Witron Australia. Together, they’ll develop two new “automated ambient distribution centres” for Coles over a five-year period. Witron Australia is a subsidiary of Witron Logistik + Informatik GmbH (Witron). Wesfarmers describes the company as “a market leader …

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Mater Baby Products wins Best Community Initiative

Mater Baby Products has won the Bloggers Brunch, Bloggers Choice Awards – Best Community Initiative – for its support of Mater Little Miracles. Mater Baby Products describes the Bloggers Brunch as “Australia’s premier influencer marketing event, creating highly leveraged relationships between brands and a community of bloggers, influencers and social …

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Want business success? Look after your mental health

For World Mental Health Day, Australian Small Business and Family Enterprise Ombudsman Kate Carnell reminded small business owners of the importance of mental wellbeing. “Today [Wednesday October 10] marks World Mental Health Day,” she said. “A timely reminder for Australian small businesses and family enterprises to assess their work practices …

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Soft sell: slow retail year continued in August

The retail sector has continued its slow year, according to the latest Australian Bureau of Statistics (ABS) report. The report showed soft sales figures for the month of August. There was a small rise in turnover of 0.3 per cent, making it the weakest back-to-back results for 2018. Acting National …

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Waitrose & Partners to deliver ‘inside the home’

Waitrose & Partners is set to become the UK’s first supermarket to deliver groceries to customers inside the home. And it will even put them away while the customers are out. A trial of the ‘While You’re Away’ service will test demand with 100 customers located within the delivery area …

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