Friday, April 19, 2024

Nothing off limits for Aussies shopping online

Online sales are set to boom (again) with the latest round of lockdowns.

With this, 77% of Aussies have admitted to ordering some weird and wacky items via the courier.

The research has come from CouriersPlease (CP), who commissioned an independent panel of 1010 Australians.

Furniture and whitegoods have taken top spot on the list of delivery categories, with trampolines, office equipment and outdoor BBQ settings among the more popular items online shopper are having delivered.

Additionally, Aussies are admitting to having adult toys, framed artworks and bulky musical instruments delivered. This suggests shoppers are willing to buy almost anything online.

In fact, Aussies have spent $45.6 billion online in 2020, and this is expected to increase in 2021.

“Aussies are continuing to gravitate towards e-commerce as their preferred way to shop, and a growing number of brick-and-mortar retailers are making the shift to online to meet this demand,” says Chief Operating Officer at CP, Phil Reid.

Touching on how busy it can get during lockdown periods, Mr Reid says, “It is important to reconsider ordering urgent items during this period and Aussies should allow one to two extra days for their order to arrive, even when selecting express shipping.

“Fragile or oversized items may also need more time and care to deliver guarantee a safe delivery than others. Given the fact that such a large number of Aussies admit to having strange, oddly-shaped and oversized items delivered, retailers and couriers should prepare to process and deliver all manner of orders during the EOFY sales, and beyond.”

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